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International Shipping

We currently offer shipping options to select international countries (Australia, Canada, and United Kingdom). We plan to increase shipping options to more countries in the coming year.

We offer standard courier and express courier rates via DHL. Rates are calculated based on your order total and shipping location. Upon checkout, you will be able to review general arrival estimates. Be advised that these are simply estimates and shipment by a certain date is not guaranteed. Heartloom is not responsible for packages that arrive past expected arrival dates. Please allow extra time for processing and delivery to international addresses.

International orders may be subject to duties and taxes based on the order subtotal and shipment destination. All international are delivered DDP (Delivery Duty Paid). Duties and taxes will be automatically calculated and collected at checkout, so there will never be any additional cost beyond what is captured at checkout.

When you place an international order, you agree to pay any applicable fees levied by your destination country at the time of purchase. Please contact your local customs office for additional information regarding duty and tax fees and guidelines prior to purchase.

 

Shipping Method

Shipping Time

DHL Standard

10-14 business days

DHL Express

5-7 business days